Due to an upstream Legislation API error, data on the 2026 session is temporarily unavailable. Granicus expects a fix in January or February.
NYC Council Introduction 880
intro.nyc/0880-2023
2022-2023 Legislative Session
Requiring the 311 customer service center to provide live chat functionality.
Status: Filed (End of Session)
Committee on Technology
Introduced: January 19, 2023
This bill would require the Department of Information Technology and Telecommunications to provide a live chat option within the 311 customer service center website and mobile application, and to transit live chat logs to agency representatives or inspectors.