NYC Council Introduction 1500

intro.nyc/1500-2025 2024-2025 Legislative Session
Adding a 311 complaint category for SNAP theft.
Status: Committee Committee on Technology
Sponsored by Susan Zhuang
Introduced: December 4, 2025

This bill would require the Commissioner of Information Technology and Telecommunications to create a specific 311 category through which the public can submit complaints regarding thefts of their benefits issued through the Supplemental Nutritional Assistance program (SNAP). The category would be available on all relevant 311 platforms, including its website and mobile platforms. The Commissioner would be required to send data from these complaints to the respective police precinct as well as to the Department of Social Services (DSS) on a monthly basis. DSS would be required to publish quarterly reports on these complaints, including dates and locations of where the theft occurred.