NYC Council Introduction 948

intro.nyc/0948-2026 2026-2029 Legislative Session
Requiring the 311 customer service center to provide 311 users with the opportunity share their personal contact information with a relevant council member.
Status: Committee Committee on Technology
Sponsored by Justin E. Sanchez
Introduced: June 11, 2026

This bill would require that the 311 Customer Service Center, in consultation with the Office of Cyber Command and the Chief Privacy Officer, provide an opportunity for 311 users to consent to sharing their personal contact information with the Council Member representing the area that is the subject of the 311 complaint, in order to follow up on 311 complaints.