NYC Council Introduction 523

intro.nyc/0523-2024 2024-2025 Legislative Session
Procedures to be adopted by the 311 call center for responding to certain repeat anonymous complaints against the same property.
Status: Committee Committee on Governmental Operations, State & Federal Legislation
Sponsored by Justin L. Brannan
Introduced: March 7, 2024

This bill would require 311 to stop referring non-emergency, anonymous calls about harassed properties to agencies for follow-up. Harassed properties under this bill would be considered those that have had repeated anonymous complaints to 311 that cannot be substantiated or that are substantiated but are not illegal.